Business Process Re-engineering

Hammer, one of the leading authorities on Business Process Re-engineering refers to the process as “Rethinking and redesigning business processes to bring about sharp improvements in performance”.

In today’s competitive market place any increase in efficiency and productivity will ultimately increase competitiveness and reduce costs.

A well defined and orchestrated BPR project is likely to increase revenue and reduce costs.

OrcaSoft has delivered and implemented a number of bespoke systems which cover a variety of functional areas.. We have also project managed and implemented a number of ERP/CRM systems.

The vast majority of our customers have taken a similar view - Why implement a new system without improving the business process it serves? This applies to all business areas - order fulfilment, stock replenishment, sales lead generation, CRM etc

We have worked with our customers to facilitate the necessary business process changes using the following approach:

• Functional workshops. The objectives are to map out

  • Existing business process

  • The standard processes delivered by new system 

  • Develop core functional processes

• Test core functional processes

• Change Management to facilitate business process change

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